- Goods may be returned within 14 days from your shipping date and must be in new and original condition
- No refunds or exchanges will be offered if goods are damaged, soiled, washed or worn.
- Strictly no refunds for change of mind.
- Uniforms returned with marks, stains or aroma will incur a $50 dry cleaning fee.
- Before placing an order, please ensure that colour choice is correct and measurements for sizing are also correct (please refer to our sizing chart).
- Absolutely no returns, exchanges, refunds can be accepted for any reason later than 14 days from your shipping date.
- Australia Post Registered Mail is suggested when returning goods as it is the purchaser’s responsibility for the return of goods. We are unable to accept liability for goods lost in transit.
If there is an issue with your order upon delivery you must contact us immediately and we’ll be more than happy to help.
Please note: There are colour variations that occur within each fabric roll. As a uniform distributor we have no control over this.
Therefore we cannot accept refunds or returns for this reason. Please keep this in mind when ordering.
Silver Piping is used in some garments to achieve a distinctive look, and requires extra care. Vorei Designs does not accept responsibility for incorrect usage.
If you receive your order and it is damaged e.g broken zips, tears, loose stitching e.t.c You must contact us immediately at firstname.lastname@example.org or call us and send it back to our PO BOX address and we’ll repair it free of charge.